Services at Branch We Can Help Account Access Minnco Events Contact Us Your Money is Safe

A Message from our President

April 1, 2020

Thank you for your flexibility as everyone adapts to the current “normal”. We continue to review how we can best serve your financial needs during the Stay at Home order and the need to limit contact. We are rotating employees, deploying staff to work at home and maintaining a clean environment per CDC recommendations for all offices, to ensure our ability to provide ongoing service. Your patience while waiting in our drive up lanes is appreciated, at certain times of the month, the drive up lanes are quite popular!
 
I want to continue to stress that fraudulent attempts to steal your private information are on the rise on the internet, through emails and on the phone. We have yet to hear of any of this activity with our members but that could change very quickly, so keep up the great job in not falling prey to those who want to defraud you. Please refer to this page for additional information or follow this link for additional information from the Minnesota Attorney General’s office
 
I am so proud of the Minnco employees who continue to go to work to serve each of you. Yes, we are careful to balance our responsibility to serve you while doing our part to curve the spread of COVID-19.

Stay safe and be well! 
 
Doug Hallstrom
President/CEO
Minnco Credit Union

Previous Messages

 
  
 

Services at Branches   back to top ^

For the safety of members and staff, Minnco branches are serving members by drive-thru service only.  We will continue to staff the branches to provide service—other than face-to-face interaction—as best as we can.
 

Drive-Thrus

All drive-thrus are OPEN for business during our regular drive-thru hours. We will also be checking night drop boxes throughout the work day.

Cambridge, Isanti and North Branch Hours
Monday - Friday 7:00 am - 6:00 pm
Saturday 8:00 am - 1:00 pm

Andover Hours
Monday - Friday 8:00 am - 6:00 pm
Saturday 8:00 am - 1:00 pm

Services Still Available

Many, if not most, of our in-lobby services are still available, either through the drive-thru, over the phone, or online!

Closed Branches

  • Our Cambridge Cub Foods Office is temporarily closed.
  • Lobbies in all locations are temporarily closed

We Can Help   back to top ^

AnyDay Line of Credit

Minnco is introducing a new line of credit that offers financial protection for these uncertain times.
  • Unsecured lines of credit to $5,000
  • 0.00% APR introductory rate
  • Click here for more details
You can apply for loans using our 24/7 online application here.  Most loans can be completed without ever needing to visit a branch thanks to electronic signatures.  

Skip A Payments

We are currently waiving the $30 charge for Skip A Payments, and allowing members to skip either one or two months*.  Contact a lender to request a Skip A Payment.
 
* Subject to approval

Loan Assistance

If you are concerned about your finances or ability to pay your loans, please call us. We have multiple ways in which we can help you, including loan modification, skip a payments, interest-only payments, and more.  Contact a lender for assistance.



Account Access   back to top ^

eBranch

You can do most of your banking 24/7 through eBranch, our online banking service, and MinncoMobile, our mobile banking app!
  • Check your balances
  • Transfer funds
  • Pay your bills
  • Review eStatements
  • Apply for a loan
 
To enroll in eBranch, click on the "Not enrolled yet?" link in Online Banking Login box in the upper right corner
 
Click here for more detailed instructions.

MinncoMobile

MinncoMobile, our mobile banking app, offers you all the same services as eBranch, plus SnapDeposit, all from your mobile phone!
 
Download the MinncoMobile app from the Google Play Store and Apple App Store!
 
If you are already enrolled for eBranch, you can use the same credentials to log into MinncoMobile!
 
Click here for more detailed instructions.


SnapDeposit

With SnapDeposit, you can deposit checks into your Minnco accounts using your smart phone!  Once you've logged into MinncoMobile, click on the CheckDeposit Icon, take a picture of the front and back of your check and click "submit."
 
Don't forget: Members are required to write "For Mobile Deposit Only" as part of their endorsement of the check when using SnapDeposit.  Some checks have a checkbox that states the check is being Remotely Deposited and that can be used as well.

Click here for deposit limits and posting times.

ATM Access

One of the benefits of having a Minnco debit card is access to thousands of fee-free ATMs across the country. Minnco is part of the MoneyPass and Co-op Network of fee-free ATMs, which gives our members access to approximately 50,000 surcharge-free ATMs worldwide!

Minnco Events   back to top ^

Annual Meeting
We are postponing our Annual Meeting, originally scheduled for April 27, 2020.  We'll keep you notified of updates as they become available.

Contact Us   back to top ^

Call or Text Us Contact Us Form
Call Toll-Free 1.866.4MINNCO
(866.464.6626)
 
OR
 
Call or TEXT 763.689.1071
Visit our contact us form to submit a question to our connection center.
Chat Email
Chat with us here using Live Chat 
 
OR

Within online banking under Live Chat & Support
For questions related to a current loan or a new loan
 
For questions related to transactions and accounts
 
For general questions 

Your Money is Safe   back to top ^

The National Credit Union Administration is reminding credit union members of the safety of their deposits in federally insured credit unions. The NCUA also reminds individuals to remain vigilant against COVID-19-related scams. 

Federally insured credit unions offer a safe place for credit union members to save money. All deposits at federally insured credit unions are protected by the National Credit Union Share Insurance Fund, with deposits insured up to at least $250,000 per individual depositor. Credit union members have never lost a penny of insured savings at a federally insured credit union. Additional information on NCUA share insurance coverage for consumers is available at MyCreditUnion.gov.

The NCUA is also reminding individuals to remain vigilant against scams related to the coronavirus. Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19. Visit NCUA’s Fraud Prevention Center for more information about frauds and scams, including how to report a scam.

Visit the following sites for more information on protecting yourself from scams.

 

Your Safety   back to top ^

We also want your health to remain safe.  Visit the following sites for tips on how to protect yourself from the Coronavirus and from scams.