| Services at Branch | We Can Help | Account Access | Minnco Events | Contact Us | Your Money is Safe | FAQ |
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A Message from our President
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May 14, 2020 As we continue to navigate through the COVID pandemic and the implications that come with it, we are working diligently to best serve the needs of the membership while keeping everyone’s safety and wellness in check. I am proud of our employees who have worked so hard in serving your needs over the last number of weeks. I also appreciate your flexibility in adapting to the changes that have been implemented.
In light of Governor Walz’s latest address on Wednesday evening, May 13, I would like to share with you an update that we have put together with guidance from the Board of Directors and the management team at Minnco. Under the new Stay Safe Minnesota directive, our plan on serving your needs may change slightly but we will not be reopening the lobbies at this time. We will begin to accept appointments for some member service and lending needs while utilizing “curb side” service when appropriate.
Our plans to extend service through appointments revolve around the continued protection and well-being of all individuals... READ MORE HERE
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Previous Messages |
Services at Branches back to top ^
Drive-ThrusAll drive-thrus are OPEN for business during our regular drive-thru hours. We will also be checking night drop boxes throughout the work day.
Cambridge, Isanti and North Branch Hours
Monday - Friday 7:00 am - 6:00 pm
Saturday 8:00 am - 1:00 pm
Andover Hours
Monday - Friday 8:00 am - 6:00 pm
Saturday 8:00 am - 1:00 pm
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Services Still AvailableMany, if not most, of our in-lobby services are still available, either through the drive-thru, over the phone, or online!
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Closed Branches
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We Can Help back to top ^
AnyDay Line of CreditMinnco is introducing a new line of credit that offers financial protection for these uncertain times.
You can apply for loans using our 24/7 online application here. Most loans can be completed without ever needing to visit a branch thanks to electronic signatures.
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Skip A PaymentsWe are currently waiving the $30 charge for Skip A Payments, and allowing members to skip either one or two months*. Contact a lender to request a Skip A Payment.
* Subject to approval
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Loan AssistanceIf you are concerned about your finances or ability to pay your loans, please call us. We have multiple ways in which we can help you, including loan modification, skip a payments, interest-only payments, and more. Contact a lender for assistance.
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Account Access back to top ^
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eBranch
MinncoMobile
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SnapDeposit
ATM AccessMinnco Events back to top ^
| Annual Meeting |
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| We are postponing our Annual Meeting, originally scheduled for April 27, 2020. We'll keep you notified of updates as they become available. |
Contact Us back to top ^
| Call or Text Us | Contact Us Form | |
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Call Toll-Free 1.866.4MINNCO
(866.464.6626)
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Call or TEXT 763.689.1071
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Visit our contact us form to submit a question to our connection center. |  |
| Chat | ||
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Chat with us here using Live Chat
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Within online banking under Live Chat & Support
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For questions related to a current loan or a new loan
For general questions
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Your Money is Safe back to top ^
The National Credit Union Administration is reminding credit union members of the safety of their deposits in federally insured credit unions. The NCUA also reminds individuals to remain vigilant against COVID-19-related scams.
Federally insured credit unions offer a safe place for credit union members to save money. All deposits at federally insured credit unions are protected by the National Credit Union Share Insurance Fund, with deposits insured up to at least $250,000 per individual depositor. Credit union members have never lost a penny of insured savings at a federally insured credit union. Additional information on NCUA share insurance coverage for consumers is available at MyCreditUnion.gov.
The NCUA is also reminding individuals to remain vigilant against scams related to the coronavirus. Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19. Visit NCUA’s Fraud Prevention Center for more information about frauds and scams, including how to report a scam.
Visit the following sites for more information on protecting yourself from scams.
Your Safety back to top ^
We also want your health to remain safe. Visit the following sites for tips on how to protect yourself from the Coronavirus and from scams.
Frequently Asked Questions back to top ^
Are you still providing notary services, wire transfers and cash advances?
Yes, we are offering these services through our drive-thrus and appointments can be made. Make sure to visit the lane closest to the building for these services as they take longer than the typical transactions.
$5,000. If you require a larger amount, call us at 763-689-1071 with your request. Please contact us the day before you need the withdrawal. We can also issue you a cashier’s check.
Disputes are handled over the phone or by email; there is no need to visit a branch. Call 763-689-1071.
Yes, there are several options. If you and your spouse are joint on an account, this account will be protected up to $500,000. You can each have individual accounts insured for up to $250,000. In this way, you could have up to $1,000,000 covered by the NCUA insurance. To learn more about protecting your deposits, visit https://www.mycreditunion.gov/sites/default/static-files/share-insurance-coverage-overview.pdf
Call 763-689-1071 to schedule an appointment at the office where your box or boxes are located.