For the first time logging into eBranch after Enhancement, you will need to follow the instructions below:
Members who previously had an online banking login, need to log in using their member number in the Login ID field and the last 6 digits of their SSN in the Password field.
Members who have never had access to online banking before, need to enroll for online banking by clicking on the "Not Enrolled Yet?" link and using their member number and the last 4 digits of their SSN in the PIN field.
Business Members, regardless of whether they used online banking prior to Enhancement, need to call Minnco for a unique enrollment number. You will use that number to enroll and use the last 4 digits of the business EIN or TIN in the PIN field.
eTell users need to contact Minnco in order to get re-enrolled in our telephone banking system. Once re-enrollment is complete, members need to log in using their member number and the last 4 digits of their SSN as a PIN. Once logged in they will be prompted to create a new PIN.
Members will need to download the new MinncoMobile app in your app store. If you have successfully logged into our new online banking after Enhancement, use the same credentials that you created for online banking to access the mobile app. If you have not logged in yet, follow the initial login instructions. Initial login instructions can be found under the eBranch heading above.
eStatements are only available to view under the primary account login. If you previously had eStatements, you will continue to see your eStatements online. If you are having problems seeing your eStatements, please contact us.
Bill Pay history and payees transferred over from before Enhancement. If you do not see your bill pay information, do not create new payees and payments. Please contact us first to get your bill pay reconnected properly.
Unfortunately, PopMoney history and contacts did not transfer from our old system. You will need to recreate your contacts within PopMoney.